Rockhurst Auctions Privacy Policy

At Rockhurst Auctions, the privacy of our clients and other website visitors will be treated with the utmost urgency and protected at all costs. We do not sell your information to third parties nor do we provide it for any third party’s general commercial usage. Any information disseminated to parties’ external to Rockhurst Auctions is anonymous in nature – for example: the prices realized for a particular auction may include the price paid for a lot.

This Privacy Policy applies to all types of information collected from users, whatever the source. By using the services and/or registering for an account with Rockhurst Auctions, you are accepting the terms of this Privacy Policy, and you are consenting to our collection, use, disclosure, retention, and protection of your personal information as described in this Privacy Policy.

Types of Information Collected

We collect any and/or all of the following, depending on what particular form you fill out, and store the data at our operations centers in the United States. Our online forms collect your name, email address, address, telephone number, and information about your collecting and selling habits and interests. Our registration for participating in online auctions collects your name, email address, address, telephone number, and a valid credit card. We may also obtain information about you in person, or through mail, email, text, social media or other source.

We automatically record your IP address, session duration, transaction data, the order and addresses of the pages you visit, and in most cases the data that you enter on those pages. We use all of this information to improve the navigation, functionality, and general service that our website provides.

The internet browser that you use to view our site allows a small file called a “cookie” to be saved on your hard drive. This cookie enables our Web server to recognize you as a first-time or repeat customer and may include information such as your User Name so that you do not have to re-enter it every time you visit. We also use cookies to provide customized and personalized services to you. Your browser does allow you to turn off or warn you about cookies from our site and from any other websites. Cookies do not allow us to know anything about your surfing habits on other websites. They simply tell us about your surfing habits on our website.

Use of Information

Rockhurst Auctions researches our customers’ usage patterns and demographics based on the information provided to us during their experiences on our website. We do this to better understand our customers’ needs and enhance our service. This information is compiled and analyzed for internal use.

Registration qualifies a user as a Rockhurst Auctions’ customer and regardless of any regulation to the contrary, such user agrees, until this consent is revoked in writing, that Rockhurst Auctions may from time to time contact the user concerning sale and purchase opportunities available through Rockhurst Auctions.

Rockhurst Auctions may employ third parties to perform functions on its behalf, including, but not limited to: fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Finally, we may disclose information to fulfill certain legal and regulatory requirements or if we believe, in good faith, that such disclosure is legally required or necessary to protect others’ rights or to prevent harm.

Other than as stated herein, all information is held in confidence by Rockhurst Auctions. 

Storage & Security Information

Rockhurst Auctions maintains reasonable physical, electronic, and procedural safeguards to protect the security and integrity of all Personal Information provided to us.

Rockhurst Auctions limits access to personal information about you to those employees who we reasonably believe need to come into contact with that information to provide products or services to you in order to do their jobs.

In the interest of privacy and security, we automatically expire your session when a specific period goes by without activity. Rockhurst Auctions takes reasonable precautions – including administrative, technical, and physical measures – to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

Reviewing and changing your information

Rockhurst Auctions has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete, and up to date by going to your customer account page.

For any personally identifiable information that cannot be updated via your my account page, please make a request to have it changed, if needed, using the contact information listed below.

Changes to Privacy Policy

It may be necessary from time to time for us to modify this Privacy Policy to reflect changes in the way we collect and use information or changes in privacy-related laws, regulations, and industry standards. Accordingly, we reserve the right to change this Privacy Policy at any time by posting the revised policy on this website. When and if this Privacy Policy is revised, the website will include a temporary notice that the Privacy Policy has been revised.  Thus, it is incumbent on users to check this privacy policy frequently.

If you believe that your personal information has been compromised in any way, if you believe your account with Rockhurst Auctions has been abused, or if you do have questions or concerns regarding this policy, please contact Rockhurst Auctions either by email at info@rockhurstauctions.com or by writing us at the following address:

Rockhurst Auctions

1512 N Fremont St

STE 204

Chicago IL 60642